Businesses often recruit employees skilled in the field of information technology (IT) for several reasons. When trained IT professionals can fix issues quickly, it allows a business to continue earning a profit efficiently. Learning about this field may help you decide if it’s a good fit for you to pursue.

In this article, we discuss the details of how an IT department helps meet business needs and the jobs you can pursue in the field.

We do:

• Maintain computer infrastructures of the company.

• Assist new users with computer and software issues.

• Train employees on new systems.

• Perform software updates.

• Renew licenses and other legal documents.

• Monitor ongoing contracts with suppliers.

• Complete statutory forms.

• Ensure compliance with quality standards.

• Assess potential threats.

• Oversee data storage.

• Install new software or hardware

• Research and procure IT hardware and supplies

• Participate in IT inventory asset management

• Assist in backup and recovery of digital assets

• Troubleshoot network issues

• Create work logs

• Process documentation

• Configure phone systems

• Serve as an escalation resource

• Install video and audio conferencing

• Install and configure new printers, copiers and other equipment

• Provide and install cloud-based applications/services

• Repair hardware